Contact Jalsa support

Support is open Sunday to Thursday, and we first reply within one business day, by email or on WhatsApp.

2 steps, 1 minute

The Jalsa team helps you Sunday to Thursday, 9:00 to 17:00 Baghdad time. We first reply within one business day.

How to reach us

Step 1: Message us on WhatsApp: a direct chat with the Jalsa team.

Step 2: Or email hello@jalsa.io.

What to put in your message

Include your business link on Jalsa (like jalsa.io/your-name), or the booking reference if it's about a booking, then say what happened and what you expected. It makes the reply faster.

Common questions

Do Zoom and Google connection problems go here too?

Yes. If Zoom, Google Meet or Google won't connect, or a booking got no meeting, write to us either way above and say which app you connected. Connect Zoom Connect Google Meet

What if I don't hear back?

If a full business day passes without a reply, send it again on the other channel: WhatsApp or email.

Should I write to you about a booking with a provider?

To change or cancel a booking, start from the booking's page or message the provider. If that doesn't work, write to us with the booking reference.